Shipping policy

ORDER PROCESSING
Please allow 5-10 business days to process your order. Expect an email within 10 business days to let you know your order is on the way!

DOMESTIC SHIPPING RATES AND ESTIMATES
For calculated shipping rates: Shipping charges and estimated delivery times for your order will be calculated and displayed at checkout. 

INTERNATIONAL SHIPPING
We offer international shipping worldwide. However, at this time, we do not ship to Russia, Ukraine.

Shipping charges and estimate transit time for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Pandion Games is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@pandiongames.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at hello@pandiongames.com.